The fastest path to your success starts here
Here are some examples of tasks. If you require assistance with something that is not listed below, do not hesitate to get in touch with us.
ADMINISTRATION, RESEARCH, PLANNING & ORGANIZING
Small business owners lose more than 4 billion hours each year managing time-consuming, but crucial, business operations and administrative tasks. Provide support for all types of organizations and businesses.
Here are some of the most common tasks which online entrepreneurs and business owners find they need the most help with:
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Organize your calendar and manage meetings
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Book flights, hotels and organize travel itineraries
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Find, research and order products and services online
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Schedule and manage your important appointments
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Event coordination, organization and management
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Updating and organizing your contacts
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Providing customer service to your clients
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Providing technical support to your clients
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Filtering, organizing & managing your email accounts
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Managing & answering to blog comments
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Database building
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Transcription (transcribing voicemail, video or audio etc.)
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Preparing Slideshows (PowerPoint Presentations)
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Drafting documents and correspondence
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Proofreading
SOCIAL MEDIA
Social media is the collective of online communications channels dedicated to community-based input, interaction, content-sharing and collaboration. If you are a small business you wouldn’t want it to go away. Reach clients and prospects, you need to be where they are. By using social media you’ll increase the odds that your marketing message will get through to your target audience.
Let your virtual assistant guide you through the jungle of social media and help you add it to your portfolio of successful marketing channels.
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Create social media accounts for your business
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Creating Facebook Fan Pages / Groups
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Twitter monitoring
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Facebook management
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Comment management
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Social media promotion & advertising
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Schedule posts to social media
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Track Mentions and Hashtags
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Social media marketing analytics and performance reporting
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Answer messages and interact on social media
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Manage your social media presence
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Create image posts for social media sites
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Update cover photos and profile photos for social media sites
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Generate unique social content that matches your business’s branding
MARKETING & ADVERTISING
Communicating your business story is extremely important. For whatever the reason, when your business isn’t growing quickly enough and you know it should be thriving, it’s a frustrating experience. That’s where your dedicated VA can help. Now a VA is not only useful in handling back office non-creative works, but it can also help you complete a whole range of complicated tasks. Among many other things (which we will cover in the subsequent articles) a VA also helps you complete complicated marketing and advertisement works, which otherwise not only consume more money, but also drains your energy, which otherwise could be used to create value for your customers.
Here are some of the most common tasks which business owners find they need the most help with:
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Pay per click (PPC) ads
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Email Marketing
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Content marketing
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Social media profiling
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Advertising campaign creation
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Calculating and optimizing advertising budgets
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Brand identity development
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Posting online classified ads
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Submitting articles to directories
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Analytics and tracking
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Landing Pages
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Competitor Research
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Bulk emailing and following up
ONLINE RESEARCH
If you find yourself spending a lot of time surfing the web, and if you're looking to start your own business, consider an internet research service. An internet research service operates in two ways.
The first is to collect data and facts relevant to a specific topic or topics, and then sell the compiled data to individuals and businesses that require this information. Business owners also enlist the services of an internet researcher to source specific data and facts relevant to their particular business, industry, or market.
Here are some task that VA can help you:
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Conduct internet research on any topic
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Domain search
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Competition research
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Research information for a person or company
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Find reviews on products and services
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Data mining & lead generation
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Keywords & SEO research
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Identify credible sites with up-to-date information
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Compile relevant research based on your needs
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Research internet sites to capture information.
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Compose professional and thorough communications for internal and external customers.
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Maintain all client program information and resources
PERSONAL ASSISTANT
As a busy small business owner, you may find yourself getting behind on critical tasks or ignoring your personal duties when work gets overwhelming. To help you maintain your momentum, consider hiring a personal assistant. You can hire someone full-time or take advantage of concierge services from a growing number of independent personal assistants who can take on jobs as needed.
Additionally, most personal assistants are required to have computer skills as well as their own computer equipment and often travel is required to accompany the client to trade shows, business functions, and out-of-town business appointments.
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Set goals & accountability
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Managing databases and filing systems
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Help respond to quick and simple emails
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Complete your online shopping
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Handle gift buying
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Book business (and personal) travel arrangements
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Organizing meetings, appointments, events and conference
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Typing, compiling and preparing reports, presentations and correspondence
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Reminding the manager/executive of important tasks and deadlines
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Collating and filing expenses
CUSTOMER SERVICE
What’s the difference between a good company and a great company? A great company goes the extra mile to make its customers feel valued. As a business owner, you are busy with growing your business and serving your clients and might not have the time to check your emails constantly throughout the day. Why not let your dedicated VA take care of your customer support for you?
Not only they can answer basic emails, collect testimonials and provide live chat support, but they also can study the product or service you offer and provide advanced technical support to your clients.
Here are some task to make sure your customers keep coming back for more:
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Provide customer service or technical support for your business
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Send client invoices
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Get customer feedback
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Collections from nonpaying clients
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Organize and post testimonials to your website
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Install and manage email ticketing system
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Identifying and assessing customers’ needs to achieve satisfaction
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Maintains customer records by updating account information.
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Provide accurate, valid and complete information by using the right methods/tools
SEARCH ENGINE OPTIMIZATION (S.E.O)
Search engine optimization, also known as S.E.O., is what increases your chances of being found when customers search for your product or service using Google, Bing, and other search engines. The reality is – if your customers can’t find you on there it means only one thing – you simply don’t exist and your company is not reputable or trustworthy enough to do business with.
There are so many ways to get a word out about your business, including radio, TV, flyers and your local yellow book. However, why not all business owners enjoy the benefits of free website traffic?
Why not let your V.A. do the work, investing few hours every week to optimize your website and to find new S.E.O. strategies for your business.
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Update on-page keywords and meta description tags
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Setup and submit sitemap to Google
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Optimize blog posts for specific keywords
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Keyword/ideas research for blog posts
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Find popular blog posts in your niche
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Generate great post headlines
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S.E.O. competition analysis
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Setup AdSense on your website
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Weekly/Monthly Google rankings reports
DATA ENTRY & WRITING
Many businesses require some type of manual information tracking, creating a vast amount of data entry work. Online data entry services can help you with logging data into a spreadsheet or special software that is repetitive but important. A doctor shouldn’t spend time doing data entry on patients when he should be healing them. Similarly, a sales person shouldn’t waste time with data entry when they should be selling. The bottom line is that data entry is a necessary evil in most industries. So how do you balance getting important data entered with not wasting time? By hiring a virtual online data entry services assistant.
Have look on types of data management tasks:
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Responding to email, support tickets, chat requests
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Data entry in Word or Google Docs
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Creating / managing Spreadsheets
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Preparing Powerpoint presentations
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PDF conversion, splitting and merging
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Handwritten personalized letters, notes and cards
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Convert your handwritten notes into a Word document
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Transcribe audio/video recordings
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Edit/Proofread blog posts & content
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Simple eBook Layout / Formatting
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Summarize books
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Article Writing